Online Reputation Case Study
KHL Built a 4.9 Google Rating From 112 Reviews
A Google review snapshot showing strong public feedback and recurring service themes for a UK home-service business.
Results at a Glance
4.9
Google rating
112
Google reviews
Fast
Response theme
Clear
Pricing theme
Professional
Service theme
Review source
Reporting period: Review snapshot shown in the supplied evidence. Figures are taken directly from the supplied platform screenshot.
The Evidence
The supplied screenshot shows a 4.9 Google rating based on 112 reviews. Google’s displayed review summary highlights quick response times, transparent pricing and friendly, professional service.
What the Screenshot Shows
Overall rating
The business displays a 4.9 rating on Google.
Review volume
The rating is supported by 112 displayed Google reviews.
Response time theme
Google’s summary highlights quick response times, often within 30 minutes or less.
Pricing theme
The summary mentions transparent pricing with no hidden costs.
Service theme
The summary describes technicians as friendly, professional and efficient.
Evidence boundary
These themes are attributed to Google’s displayed summary and public reviews, not presented as independently verified survey findings.
The Results
The review snapshot shows a 4.9 Google rating from 112 reviews. Google’s displayed summary identifies response speed, transparent pricing and professional service as recurring themes in customer feedback.
How to Read These Results
- The figures come from the supplied Google platform screenshot.
- Platform actions should not automatically be treated as sales or revenue.
- Reporting periods and comparison ranges are stated on the page.
- No unsupported revenue, lead-quality or customer-value claim is added.
Ratings and review counts can change over time. Individual review excerpts remain the reviewers’ own public statements, and this page reports the snapshot supplied for the case study.
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